Last Updated: 13 June 2026
At Saturn Wear, customer satisfaction is important to us. Please read our policy carefully before placing an order.
We follow a strict no-return policy.
Once a product is delivered, it cannot be returned for reasons such as:
Please review product details, size charts, and descriptions carefully before ordering.
We only offer exchange, not refunds or returns.
Exchange is applicable only in the following cases:
Exchange requests for any other reason may not be accepted.
To claim an exchange, customers must provide a clear unboxing video recording.
The video must:
Claims without proper video proof will not be accepted.
Photos alone may not be sufficient for verification.
You must report the issue within 48 hours of delivery.
Exchange requests submitted after 48 hours may be rejected.
Contact us through our support channels with:
For exchange approval, product must be:
Products showing signs of use may be rejected.
We generally do not offer refunds.
Refunds will only be considered if:
Approved refunds (if any) will be processed to the original payment method within 5–10 business days.
All exchange requests are subject to verification by the Saturn Wear support team.
Saturn Wear reserves the right to:
Our decision after verification will be final.
For exchange-related support, contact us:
Saturn Wear
Address: 181 Badi Bhamori, New Dewas Road, Near Balaji Stone, Indore Madhya Pradesh 452010
Email: support@saturnwear.com
Phone: +91 8602760074